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Client Feedback

The whole situation was dealt with in a professional way and I would feel very confident in recommending this mediator. The mediator has a good  ability to remain neutral and to have a great understanding that people are very much individuals” 

Stephen Conway, Manager, Prominent Fluids, Sligo

Mary worked with our organisation to design and deliver a training workshop to support our Dignity and Respect policy. At all times, Mary was easy to work with, open to feedback and responsive to our needs. I would recommend Mary as a provider of training, and look forward to working with her again in the future.

L&D Manager, US Multinational, Munster Region.

“Overall excellent
The content was excellent and I will use this information in my role  
I  found the training to be of great value as I found Bullying/Harassment very  complicated prior to this
Role play proved invaluable. Tutor was very clear and concise  
Overall answers and questions helped me in my  understanding
Most valuable was the Consensus Mediation booklet and clarifying our  roles
Mary let the points be made and concerns aired  
Mary’s affable, humorous and respectful facilitation kept the class lively and  motivated
Facilitators experience was evident – natural and relaxed
Very clear on how to approach difficult issues”

‘Designated Contact Person Training course that was delivered to members of the Employee Assistance Programme in the Irish Prison Service’

  “I was very pleased with the process, the outcome and the manner in which it was handled. Mary is very good at listening to people and accepting of where they are emotionally”

  Human Resources Manager – Health Care Industry

 “I want to sincerely thank you for your great understanding and insightful feed back especially at the end of the three way session. I am relieved that I can draw a line in the sand on the unfortunate incident last March”

  M.B., Large public sector organisation

” Conflict Management Coaching gave me the opportunity to reflect on a number of real scenarios from the past that have a habit of recurring and a chance to see how to move things along rather than replaying them every time. Very helpful reflective exercise. Good to be pushed to probe deeper on responses. Good approach to questioning. No answers given. Pushed to find the ‘answer’ myself or at least to be more open minded in situations where there may not be a ready answer or prescription”

 CEO of Public Sector organisation