How Mediators can Support Parties in Decision-Making

I attended the Mediators’ Institute of Ireland Annual Conference in Dublin last weekend and what a great event it was with such a wide range of interesting speakers, workshops to stimulate one’s thinking. One of the speakers was a very experienced commercial mediator Bill Marsh from the U.K., whose workshop focused on how Mediators can…

Facing a ‘difficult’ conflict conversation? Be sure you give it the time!

Not investing enough time can be a key derailer and cause conflict despite even the most positive intentions in communication. This might seem simplistic, but not enough time also means not enough attention. Firstly, this can affect the preparation stage. If you have a message that you need to communicate and it has the potential…

The Role of Emotions in Negotiation

We negotiate in the workplace every day. Yet all of us have a tendency to think that feelings and emotions have no place in the workplace and are best avoided or glossed over, one of the more recent publications from the highly reputed Harvard Law Negotiation Project is entitled “Beyond Reason. Using Emotions as You…