Almost two years ago, Maria, a member of a team of ten, was finding…
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When invited to outline their key challenges in ‘Difficult…
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Did you ever play team sports as a child? If you were anything…
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In a research experiment in 2001, two groups of people completed…
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Internationally renowned neuroscientist, Antonio Damasio, tells…
https://www.consensusmediation.ie/wp-content/uploads/2014/09/How-High-is-your-EQ-Mary-Rafferty-Consensus-Mediation.jpg5501000adminhttps://www.consensusmediation.ie/wp-content/uploads/2015/08/consensusmediation-logo.pngadmin2014-09-08 14:42:332021-02-22 14:09:38How High Is Your Emotional Intelligence (EQ)?
Imagine this situation: you are walking down the corridor at…
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A few weeks ago, I became embroiled in an interpersonal conflict…
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Brian was hired 6 months ago as a new manager of a small team…
https://www.consensusmediation.ie/wp-content/uploads/2014/06/Accountability-Conversations-Mary-Rafferty-Consensus-Mediation.jpg5501000adminhttps://www.consensusmediation.ie/wp-content/uploads/2015/08/consensusmediation-logo.pngadmin2014-06-24 14:40:592021-02-22 14:18:32How To Have Effective Accountability Conversations
'Feedback' is one of the top three issues that can cause conflict…
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Think of a situation where you are finding it difficult to deal…
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“Er... um, John, I need to talk to you about... something…”
https://www.consensusmediation.ie/wp-content/uploads/2014/04/Powerful-Questions-to-prepare-for-difficult-conversations-Mary-Rafferty-Consensus-Mediation.jpg5501000adminhttps://www.consensusmediation.ie/wp-content/uploads/2015/08/consensusmediation-logo.pngadmin2014-04-22 14:39:412021-02-22 14:54:46Powerful Questions To help Managers Prepare For ‘Difficult Conversations’
Here’s a question: what key skill will improve the outcomes…
https://www.consensusmediation.ie/wp-content/uploads/2014/03/Perspective-Taking-in-Difficult-Conversations-Mary-Rafferty-Consensus-Mediation.jpg5501000adminhttps://www.consensusmediation.ie/wp-content/uploads/2015/08/consensusmediation-logo.pngadmin2014-03-20 14:37:082021-02-22 14:57:49How To Improve Perspective-Taking In Negotiations Or Difficult Conversations
One of the most useful models with which to view and work with…
https://www.consensusmediation.ie/wp-content/uploads/2014/02/Battle-over-Positions-Needs-and-Interests-Mary-Rafferty-Consensus-Mediation.jpg5501000adminhttps://www.consensusmediation.ie/wp-content/uploads/2015/08/consensusmediation-logo.pngadmin2014-02-20 14:37:392021-02-22 15:00:58Don’t Battle Over Positions, Get To The Heart Of What’s At Stake – Real Needs And Interests!
When I ask people in training courses and workshops to cite some…
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