Entries by admin

The Role of Emotions in Negotiation

We negotiate in the workplace every day. Yet all of us have a tendency to think that feelings and emotions have no place in the workplace and are best avoided or glossed over, one of the more recent publications from the highly reputed Harvard Law Negotiation Project is entitled “Beyond Reason. Using Emotions as You…

Support Contact Persons

St Angela’s College of Education, Sligo launched their Dignity and Respect Policy today and at a small ceremony in the beautiful venue which overlooks Lough Gill, I presented Certificates to the Support Contact Persons whom I had trained in April. As part of an anti- bullying and harassment policy, Support Contact Persons can play a…

Using a Sledgehammer to Crack a Nut – Anti-bullying policies and Conflict

I am currently getting calls from a number of organisations all wanting to update staff or management training around their ‘Dignity at Work’ policies. While an Anti-Bullying/Harassment Policy or more constructively titled ‘Dignity and Respect Policy’ is a necessary and important process in ensuring that people’s rights are upheld in the workplace, I am always…