Entries by Scarlet

Problem-Solving Conversations – Drop the Advice and Help People Think for Themselves

Facilitating people to come up with their own solutions rather than telling them what to do is probably the number one challenge most participants in Mediation training courses identify.The skill or rather combination of micro-skills encompassed in an ‘Ask and Listen’ rather than ‘Tell and Sell’ approach to problem-solving are also essential competencies in Coaching. […]