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High cost of conflict in organisations -Mary Rafferty , Consensus Mediation

Making Mediation More Available In Your Organisation

The High Cost of Workplace Conflict There are numerous statistics…
Is Mediation RIght for You- Mary Rafferty, Consensus Mediation

Is Mediation Right For You? Take This Short Quiz to Find Out...

We'v had a few mediation cases recently that didn't reach agreement.…
Person Reflecting on a Bridge- Mary Rafferty Consensus Mediation

Is There A Need For Some Self-Reflection Before Mediation?

While we have no solid research to support this assertion, our…
Feeling your feelings- Mary Rafferty Consensus Mediation

Whose Fault Is It That I'm Feeling Like This?

I heard a statistic recently that that over 90% of our current…
Forgiveness Flower - Mary Rafferty, Consensus Mediation

Do You Create 'Demons'? How Anger Can Damage Our View Of A Situation

'The Power of Forgiveness' I had the wonderful privilege of going…
Managing fear- Mary Rafferty, Consensus Mediation

Afraid Of Raising A Difficult Issue? Five Fears And How To Manage Them

"We fear the heat of an honest encounter" The headline above…
Importance-of-Listening-in-Conflict-Situations-Mary-Rafferty-Consensus-Mediation

Listening In A Conflict Situation - It's Not Just About Nodding Your Head....

In the context of conflict resolution, listening as an intervention…
How-Mediators-can-Support-Parties-in-Descion-Making-Mary-Rafferty-Consensus-Mediation

How Mediators Can Support Parties In Decision-Making

I attended the Mediators' Institute of Ireland Annual Conference…
Response-in-Conflict-Situations-Mary-Rafferty-Consensus-Mediation

How Do You Choose To Respond In A Conflict Situation?

So much of our lives we tend to live on auto-pilot, running around,…
Investing-Time-Into-Difficult-Conversations-Mary-Rafferty-Consensus-Mediation

Facing A 'Difficult' Conflict Conversation? Be Sure You Give It The Time!

Not investing enough time into a 'difficult conversation' can…
Informal-Options-To-Resolve-Workplace-Conflicts-Mary-Rafferty-Consensus-Mediation

Informal Options To Resolve Workplace Conflicts and Complaints

A previous post highlighted how easily workplace conflicts can…
Managing Emotions in Conflict- Mary Rafferty, Consensus Mediation

The Role Of Emotions In Negotiation

We negotiate in the workplace every day. Yet all of us have a…
Managing Anger in Conflict Situations - Mary Rafferty, Consensus Mediation

Manage Conflict More Effectively: Five Reasons To Get Past Being Angry

"Anyone can become angry — that is easy. But to be angry with…
Managing AntiBullying policies effectively- Mary Rafferty, Consensus mediation

'Using A Sledgehammer To Crack A Nut' - Anti-bullying Policies In The Workplace

How useful are Anti-bullying policies? We are currently getting…