Tips for More Effective and Constructive Communication

Forgiveness Flower - Mary Rafferty, Consensus Mediation

Change How You Think About A Conflict Or Difficult Situation

Think of a situation where you are experiencing conflict (either…
Forgiveness Flower - Mary Rafferty, Consensus Mediation

Transforming Negative Feedback

A common challenge for managers is how to deal with employee…
Forgiveness Flower - Mary Rafferty, Consensus Mediation

Disagreement On Goals?

You probably have recently completed a performance review with…
Forgiveness Flower - Mary Rafferty, Consensus Mediation

Constructive Conflict: Are You An ‘I’ Statement Or A ‘You’ Statement Person?

To what extent do you engage in constructive conflict? Think…
Forgiveness Flower - Mary Rafferty, Consensus Mediation

Cognitive Vs. Affective Conflict

'Conflict is the stuff of life, it's what we do with it that…
Forgiveness Flower - Mary Rafferty, Consensus Mediation
Forgiveness Flower - Mary Rafferty, Consensus Mediation

Conversation Gets A Bit Rocky? Switch To A ‘Meta’-Conversation

How often have you been in what starts as a fairly innocuous…
Conflict Hot Buttons- Mary Rafferty Consensus Mediation

Do You Own Your Conflict ‘Hot Buttons’ ?

Knowing your conflict 'hot buttons'  Conflict 'Hot Buttons'…
Improving communication- Mary Rafferty, Consensus Mediation

Five Ways To Improve Every Communication

'Focus on interests, not positions' One of the key principles…
Forgiveness Flower - Mary Rafferty, Consensus Mediation

Do You Create ‘Demons’? How Anger Can Damage Our View Of A Situation

'The Power of Forgiveness' I had the wonderful privilege of going…