Does a person on your team sap everyone’s energy? Do you find yourself putting too much time and attention as a manager on their behaviours? Are you constantly listening to grumblings from others about them? When people come for coaching in these situations, they are usually looking for a list of strategies. How can they…
A common question in ‘Difficult Conversations for Managers’ workshops is what to do when it feels like you are in one of those fruitless dialogues, repeating the same thing without achieving anything. The other person isn’t listening or taking on board what you need them to hear or understand. A recent example was where a…
Think about the last ‘difficult’ conversation you had to have with someone. Did you find yourself using some version of the phrase ‘Yes…but…’? You were trying to get your point across but they didn’t seem to be listening. Despite all your attempts to clarify where you were coming from in a reasonable and rational way,…
“We don’t see things as they are, we see them as we are.” ~ Anaïs Nin The above quote neatly captures the psychological phenomenon, that while there is a factual and concrete reality out there, none of us have a truly objective view. There can be many different perceptions of the same situation. As an…
“If I had an hour to solve a problem and my life depended on the solution, I would spend the first 55 minutes determining the proper question to ask, for once I know the proper question, I could solve the problem in less than five minutes.” Einstein The rush to solutions One of the most…
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Email: mary@consensusmediation.ie
MII Accredited: 6-Day Programme
Glen Royal Hotel, Maynooth, Co Kildare
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Sept/Oct 2018
