Managing Emotions in Conflict- Mary Rafferty, Consensus Mediation

Do You Get Caught In The ‘Yes…But…’ Trap? Getting Your Point Across In Difficult Conversations

Think about the last ‘difficult’ conversation you had to…
Managing Emotions in Conflict- Mary Rafferty, Consensus Mediation

Relationships That Endlessly Frustrate: Can The Dynamic Be Changed?

“We don't see things as they are, we see them as we are.”…
Managing Emotions in Conflict- Mary Rafferty, Consensus Mediation

Trying To Resolve Conflict? Are You Asking The Right Question?

“If I had an hour to solve a problem and my life depended on…
Managing fear- Mary Rafferty, Consensus Mediation

Afraid Of Raising A Difficult Issue? Five Fears And How To Manage Them

"We fear the heat of an honest encounter" The headline above…
Response-in-Conflict-Situations-Mary-Rafferty-Consensus-Mediation

How Do You Choose To Respond In A Conflict Situation?

So much of our lives we tend to live on auto-pilot, running around,…
Investing-Time-Into-Difficult-Conversations-Mary-Rafferty-Consensus-Mediation

Facing A ‘Difficult’ Conflict Conversation? Be Sure You Give It The Time!

Not investing enough time into a 'difficult conversation' can…
Managing Emotions in Conflict- Mary Rafferty, Consensus Mediation

The Role Of Emotions In Negotiation

We negotiate in the workplace every day. Yet all of us have a…