Hi there…

Many thanks for requesting a copy of my eBook ‘POISE NOW: 8 Steps to Winning Conversations for Managers and Leaders’
It should be with you in a few minutes via the email address you provided.

The eBook gives you a clear structure that you can follow, to help navigate a ‘difficult’ conversation that you might be facing. You will also get lots of practical tips on dealing with any ‘roadbumps’ you might meet along the way.

To make sure you get the follow up email with the eBook as well as my regular newletter which will give you other tips on dealing with difficult conversations, please follow these instructions:

                • Check your inbox for an email from me (mary@consensusmediation.ie) with a link to the download page.
                • If you do not receive this within a few minutes, please check your spam folder or promotions tab (gmail addresses). You can then move it back into your primary inbox. Ideally, you should set up a rule so that future emails from me don’t end up in your spam folder.
                • Finally, add my email address to your ‘whitelist’ or contacts so you continue to receive my emails into your primary inbox. You will be able to unsubscribe at any time.

You should receive my download email very shortly.
If you have any questions, please email me at mary@consensusmediation.ie and I’ll get back to you as soon as I can.

I answer all my email personally.

Best regards,


Mary Rafferty- Consensus Mediation