Mary developed and has been Lead Trainer on this MII Approved Certified Level Mediation programme since 2009. She also guest lectures on a number of other post graduate/masters programmes in mediation and conflict resolution.
Mary specialises in coaching and mentoring for leaders and managers around difficult conversations in the workplace. She has designed a structured 8-step approach ‘POISE NOW’ to teach and coach leaders and managers to navigate ‘difficult conversations’ with greater clarity and confidence.
Mary is certified in the internationally renowned and innovative CINERGY™ Conflict Management Coaching Model. She is also a member of the international team of Approved CINERGY™ trainers and has delivered the signature 4-day Conflict Management Coaching Programme both in Ireland and abroad.
Mary is also certified to administer the Conflict Dynamics Profile (Eckerd College, Florida), an assessment instrument dealing with conflict behaviours in the workplace which provides a powerful way to improve self-awareness of what triggers conflict in individuals as well as how they respond to conflict.
Mary is a Director of the Mediators’ Institute of Ireland and of the Accreditation Policy Committee. Mary holds an Honours Degree in Education, a Master’s Degree with Distinction in Social Science and has attended a wide variety of specialised trainings in the field of conflict resolution.