Managing people in a collaborative, open, transparent yet accountable way

DIfficult Conversations - Mary Rafferty, Consensus Mediation

Framing What You Need To Say In A ‘Difficult Conversation’ – Free Template

https://www.youtube.com/watch?v=zMQ4AsWC4Cw&feature=youtu.be Download…
Negative-Behaviour-Despite-Feedback-Mary-Rafferty-Consensus-Mediation

What If Someone Persists In A Behaviour Despite Your Feedback?

You've asked them once, you've asked them a second time and yet…
Chinese-Whispers-in-Conversations-Mary-Rafferty-Consensus-Mediation

Don’t Play Chinese Whispers In Difficult Conversations!

“I know you think you understand what you thought I said but…
Trying to get point across to employee- Mary Rafferty, Consensus Mediation.jpg

Trying To Get Your Point Across But They Won’t Listen?

Ever feel you've hit a brick wall (or an iceberg!) when trying…
Circular arguing - Mary Rafferty, Consensus Mediation.

Going Around In Circles In A Conversation? Circular Arguing And How To Break That Cycle

A common question in ‘Difficult Conversations for Managers’…
Circular arguing - Mary Rafferty, Consensus Mediation.

Frustrated Trying To Deal With Difficult Behaviour? Try These 3 Simple Shifts

Frustrated trying to deal with difficult behaviour? Imagine…
Circular arguing - Mary Rafferty, Consensus Mediation.

The Secret Ingredient For Success In Difficult Conversations

Does the thought of difficult conversations make your stomach…
Circular arguing - Mary Rafferty, Consensus Mediation.

Are You In ‘Parent’, ‘Child’ Or ‘Adult’ Mode (Or All 3!) At Work?

“But what if you needed to give her a telling off…” This…
Circular arguing - Mary Rafferty, Consensus Mediation.

All Conflict Leads Us Back To Ourselves

All Conflict Leads Us Back To Ourselves. Many years ago I worked…
Circular arguing - Mary Rafferty, Consensus Mediation.

Bringing Out The Best In People: A Social Cognitive Neuroscience Perspective (Part 1)

In a research experiment in 2001, two groups of people completed…