Janet Doherty

“I found the Conflict Management Coaching Course an extremely enjoyable, worthwhile 4 days. I developed skills that can be used in the workplace and life. Mary was extremely credible and I felt could learn nuggets from every conversation with her.” Janet Doherty Human Resources Manager – HSE

Brid Cahill

“Mary Rafferty worked with the whole staff of the school on the subject of conflict resolution over a number of sessions. It was found to be extremely beneficial by all staff members. The school staff was delighted with the programme. Mary was a marvellous and capable facilitator. She led and guided discussions that were interesting View Full →

Katrina Hinfey

“Mary has been working as an associate with Carecall since 2006 and in that time led many complex projects, often dealing with organisational conflict at a senior level. She has successfully resolved many difficult interpersonal situations, found compromise and restored harmony in fractured teams. Her experience in training HR and line managers to recognise early View Full →

Nicola McManus

“Mary delivered Mediation Skills for manager training to Leitrim CEB clients on a number of occasions with very positive results, the feedback from participants was great and I always found Mary very professional in all dealings.” Nicola McManus Leitrim County Enterprise Board

Stephen Conway

“The whole situation was dealt with in a professional way and I would feel very confident in recommending this mediator. The mediator has a good ability to remain neutral and to have a great understanding that people are very much individuals” Stephen Conway Manager – Prominent Fluids, Sligo

Ruth FitzGerald

“Mary’s style of delivery was intelligent, professional with a lovely dash of humour, I would recommend this course wholeheartedly. All was excellent, informative and thoroughly enjoyable” Ruth FitzGerald Mindspark – Personal & Professional Development

David Muldoon

“Mary has an easy facilitative style, engaged participants while providing all required knowledge. Excellent use of role play along with practical application of skills and knowledge, really good facilitation skills from Mary” David Muldoon Head of Accreditation & Standards – National Learning Network

Paul Reidy

“In managing conflict at work, we need a full quiver of approaches, tools and interventions. This course teaches you a really empowering way of assisting people by resourcing them to fully explore situations for themselves and consider the solutions that may work” Paul Reidy Human Resources Manager – Bon Secours Group

Lynn Mac Manus

“Mary was a fantastic trainer with a huge knowledge and a wealth of hands on experience. Role plays were a core part of the training and I got individual coaching and mentoring following each role play. I would highly recommend this course, I gained valuable skills that I can use in both my professional and View Full →

Gerry Lambe

“The patience displayed and encouragement continually offered throughout was most welcome as was clearly the course content so well delivered. It will be of huge value to me in my legal work. Many thanks again-a really informative, beneficial and interesting 6 days” Gerry Lambe Solicitor