Dealing with Workplace Bullying and Harassment Issues

Problem solving in Conversations Mary Rafferty Consensus Mediation

Problem-Solving Conversations – Drop the Advice and Help People Think for Themselves

Facilitating people to come up with their own solutions rather…
Managing a Crisis-Mary Rafferty Consensus Mediation

Managing a Crisis? 3 First Aid Tips for ‘Difficult Conversations’

Even when your organisation is in crisis mode you still need…
Difficulties in Working relationships Mary Rafferty Consensus Mediation

Difficulties In Working Relationships: Understand And Reverse The Negative Cycle

When we find ourselves becoming increasingly annoyed, upset…
Relationships that endlessly Frustrate Mary Rafferty Consensus Mediation

Relationships That Endlessly Frustrate: Can The Dynamic Be Changed?

“We don't see things as they are, we see them as we are.”…
How Fit for Purpose are Antibullying Policies Mary Rafferty Consensus Mediation

Are Your Anti-Bullying Policies Fit For Purpose?

Almost two years ago, Maria, a member of a team of ten, was finding…
How Conflict Competent are Staff in Your Organisation Mary Rafferty Consensus Mediation

How Conflict Competent Are Staff In Your Organisation?

When I ask people in training courses and workshops to cite some…
Consensus Mediation Mary Rafferty Empowering People To Resolve Bullying Issues

Empowering People To Resolve Bullying Issues

In recent times there is increased emphasis on resolving workplace…
Are you Walking on Eggshells Around Difficult Conversations Mary Rafferty Consensus Mediation

Managing ‘Difficult’ Behaviour – Are You Walking On Eggshells?

'All those ideas around conflict resolution are really great,…
Bullying and Harassment Informal Support Mary Rafferty Consensus Mediation

Bullying And Harassment – Informal Support From Contact Persons

Bullying and harassment in the workplace continue to be one of…
Constructive Conflict Mary Rafferty Consensus Mediation

Constructive Conflict: Are You An ‘I’ Statement Or A ‘You’ Statement Person?

To what extent do you engage in constructive conflict? Think…
How to Manage High Conflict People Mary Rafferty Consensus Mediation

How To Manage High Conflict People

Last month, I wrote about dealing with what is termed 'high…
Do You Know a High Conflict Personality Mary Rafferty Consensus Mediation

Do You Know A High Conflict Person?

One of the challenges I came up against early on in my mediation…
Do You Know a High Conflict Personality Mary Rafferty Consensus Mediation

‘Using A Sledgehammer To Crack A Nut’ – Anti-bullying Policies In The Workplace

How useful are Anti-bullying policies? We are currently getting…