Workshops and Courses in Mediation, Conflict Coaching and Difficult Conversations
|Course Title||Duration||Audience||Key Outcomes|
|Certified Level Training||Six days|
(Held over three blocks)
|Participants can range from Line Managers, Senior Managers, HR Managers, School Principals to Solicitors, Coaches, Counsellors, Social Workers…or indeed anyone who has an interest in understanding the dynamics and skills of conflict resolution.||Gain a certified, MII accredited Mediator qualification|
|Essential Mediation Skills for Managers and HR||Two-day workshop||Managers and HR Managers||Knowledge and Skill of a Basic 5-Step process to resolve low-level conflicts And disagreements in the Workplace|
|Difficult Conversations Workshop||One/two days||Leaders and Managers||Knowledge and Skill of POISE NOW – an 8-step process to navigating difficult working relationships with greater ease, clarity and control|
|CINERGY Conflict Management Coaching Training||Four days||Participants can range from Line Managers, Senior Managers, HR Managers, School Principals to Solicitors, Coaches, Counsellors, Social Workers…or indeed anyone who has an interest in understanding the dynamics and skills of conflict resolution.||Knowledge and skill of the CINERGY® Coaching model which was developed specifically to address the emotional overwhelm that can sabotage our Conflict Management Coaching.|
|Resilience and Well being Workshop||One/Two days||Individuals and companies looking to understand the true source of resilience and well-being||Knowledge of the ‘Three Principles’ approach which gives access a sense of inner peace and clarity, no matter what the circumstances|
“Without a doubt Mary’s Mediation Training is the best training programme I’ve been on.
Mary is an expert in the field of mediation and has a natural flair for facilitating and imparting her knowledge. I highly encourage you to attend one of Mary’s programmes“.
“Mary has an easy facilitative style, engaged participants while providing all required knowledge. Excellent use of role play along with practical application of skills and knowledge, really good facilitation skills from Mary”
Mary’s course is highly participative and you will get plenty of opportunity to try out the tools and practice the skills of mediation which means you can apply them immediately. The icing on the cake was to gain a Certificate in Mediation Skills which is accredited by the Mediators Institute of Ireland.
‘I believe every Manager should do a course like this. Mary showed expert knowledge, a friendly open style, she was a great communicator and she provided insightful feedback. I will be using the skills I have gained in both my professional and personal life. Overall, it was a thoroughly rewarding experience.’